Vowmira Return & Refund Policy
You can request a return for an eligible non-personalized item within 30 days of delivery. Contact support@vowmira.com before sending anything back.
Return Eligibility
The item must be unused, unworn, in its original condition, and returned with the original packaging and included documentation. We will provide the correct return instructions after confirming eligibility.
Custom and Final-Sale Items
Custom, engraved, resized, personalized, made-to-order, and final-sale items are generally not returnable unless they arrive damaged, defective, incorrect, or materially different from the confirmed order.
Damaged, Defective, or Incorrect Items
Contact us within 7 days of delivery. Include your order number, clear photos of the item and packaging, and a concise description of the problem.
Return Shipping
The customer is responsible for return shipping unless the item arrived damaged, defective, incorrect, or materially different from the order. Do not send a return without authorization.
Refund Timing
Approved refunds are issued within 10 days after the returned item is received and inspected. Your bank or payment provider may need additional time to post the credit.
European Union Customers
Where applicable, EU distance-selling withdrawal rights apply subject to legal exceptions, including certain personalized or made-to-order goods. Contact us promptly so we can review the item and destination-specific eligibility.